Recruitment Management Software
for Commercial Cleaning Agencies
in Manchester (M22)

Manchester’s M22 borough hosts over 350 commercial cleaning firms, many of which operate as specialist staffing agencies supplying contract cleaners to hospitals, universities and office parks such as MediaCityUK. In 2023 the Manchester City Council awarded more than £12 million in cleaning contracts, driving a 22 % rise in agency turnover but also tightening scrutiny on worker vetting, health‑and‑safety records and environmental standards. Agency owners therefore juggle multiple data sources—Council pre‑qualification portals, local borough licensing registers and the national Register of Contractors—while trying to keep a lean margin in a market where average hourly rates hover around £12‑£15 per cleaner.

That environment creates a relentless compliance burden: the Agency Workers Regulations (AWR) demand detailed “written terms” for each placement, Right‑to‑Work checks must be refreshed every 12 months under Home Office guidance, GDPR forces secure storage of candidate CVs and client contracts, and HMRC payroll rules require real‑time IR35 classification for every gig. On top of that, recruiters spend up to 3 hours daily reconciling timesheets, generating invoices, re‑sending Right‑to‑Work confirmations, and coordinating shift changes via WhatsApp groups that often slip into personal devices. Our all‑in‑one ATS + CRM platform eliminates these pain points by auto‑generating compliant AWR contracts, flagging expiring Right‑to‑Work documents, encrypting all personal data for GDPR, and syncing payroll codes with HMRC in real time; the built‑in WhatsApp integration logs every client‑worker message, attaches it to the candidate record, and triggers instant invoicing once a timesheet is approved, cutting administrative overhead by up to 70 % for Manchester‑based cleaning agencies.