Recruitment Management Software
for Healthcare Support Agencies
in Birmingham,Lichfield,Walsall, {Birmingham,Lichfield,Walsall} (B74)

In the West Midlands, Birmingham, Lichfield and Walsall (B74) host more than 1,200 registered healthcare support providers, many of which specialise in domiciliary care, community nursing and allied‑health professional staffing for NHS Trusts and private hospitals. The region’s ageing population and the NHS’s ongoing recruitment crisis have driven a 27 % year‑on‑year increase in temporary placements since 2022, pushing agency owners to juggle multiple client contracts, shift‑by‑shift staffing rosters and a fragmented supplier ecosystem that still relies on spreadsheets, email threads and legacy payroll software. This hyper‑competitive environment means that even a small delay in matching a care assistant to a urgent shift can cost an agency up to £1,200 in lost margin and damage relationships with NHS procurement teams that demand immediate, auditable proof of compliance.

Because every placement in B74 must satisfy the Agency Workers Regulations (AWR), Right‑to‑Work verification, GDPR data‑handling rules and HMRC payroll reporting, agencies typically spend 12–15 hours weekly on manual checks, duplicate data entry and invoice reconciliation—time that could be spent on business development. Our all‑in‑one ATS + CRM platform replaces that burden with real‑time Right‑to‑Work alerts, automated GDPR‑compliant candidate records, built‑in AWR pay‑rate calculators and direct HMRC submission of payroll liabilities. Integrated WhatsApp messaging lets recruiters confirm shift swaps, send timesheet reminders and deliver client‑approved contracts in a single thread, while AI‑driven matching instantly surfaces the best‑fit support worker for a Birmingham NHS ward or a Walsall residential care home, cutting the average time‑to‑fill from 4.3 days to under 1.2 days and eliminating the need for separate invoicing or timesheet software.